Privacy Policy

Privacy Policy

Introduction

Welcome to https://truck-accident-claim.personalinjury-talk.com (hereafter referred to as “Truck Accident Claim,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products. Our commitment to privacy is in line with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparancy and Accountability for Data Practice Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online platform, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  • You sign up as an authorized user for our applications and services
  • You visit or interact with our websites linked to this policy
  • We communicate with you via emails, newsletters, phone calls, or text messages/SMS

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account, such as name, username, and password.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or investments (if provided), used for personalized content and offers.
  • Purchase Information: Items you buy from our platform, including quantities, purchase dates, and order details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics and personalization.
  • Location Data: Geographic coordinates and location services data to provide location-based services (with your consent).
  • Feedback: Reviews, ratings, and comments you submit to help us improve our products and services.
  • Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details about the products you view or purchase, including preferences and interaction history.

We collect this data through various means: user input forms, account settings, automated tracking technologies (cookies, device IDs), analytics tools, and third-party data providers who assist us in maintaining a secure online environment.

Cookies

We use cookies to enhance your browsing experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: These ensure the basic functions of our website, such as enabling login sessions.
  • Preference Cookies: Remember your preferences, language settings, and display options.
  • Analytics Cookies: Track aggregated user data to improve our services and understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we delete or anonymize the data to ensure privacy. Our retention periods may vary depending on the type of information:

  • Account and profile information: As long as your account is active or until you request its deletion.
  • Purchase history: Typically 5 years for record-keeping purposes.
  • Financial transactions: Up to 7 years, as required by tax regulations.
  • Analytics and usage data: 12 months, to improve our services continuously.

Security Measures

We prioritize the security of your personal information through robust technical and organizational safeguards:

  • Implementing encryption protocols for secure data transmission.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing.

To exercise these rights, please contact our dedicated privacy team via email at [email protected] or through written correspondence to our registered address. We will respond to your requests in a timely manner, as required by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our company and are committed to maintaining a transparent and secure digital environment.